Keep Your Firm on Course.

Flat-rate managed IT for professional services firms in the Kansas City area — with deep roots in architecture, engineering, and construction.

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Microsoft Partner
Flat-Rate, No Surprises
CMMC Compliance Support
Kansas City Based

Simple to start. Built to last.

Getting started with Binnacle doesn't require a long sales process or a risky commitment.

1
Free Consultation
We assess your current environment, understand your firm's goals, and give you a clear picture of what our services look like for your specific situation — including exact pricing. No pressure, no obligation.
2
Tailored Onboarding
We build a transition plan around your firm's schedule and minimize disruption to your team. Onboarding is thorough — we document your environment, establish baselines, and make sure nothing falls through the cracks.
3
Ongoing Partnership
This isn't a service desk relationship — it's an embedded one. We stay ahead of problems, proactively surface improvements, and grow with your firm. Most of our clients have been with us for years.

Two offerings. One firm. Built to work together.

Harbor and Helm are Binnacle's two core offerings — each compelling on its own, and more powerful together.

Harbor
Managed IT & Support
Your technology, completely managed. Unlimited help desk, endpoint security, and expert support — all for a predictable flat rate. No billable hours, no hesitation, no surprises. We become part of your firm.
Unlimited Help Desk Endpoint Security CMMC Compliance Secure Remote Work Network Equipment Microsoft 365 Backup & Recovery Data Protection Vendor Management
Explore Harbor →
Helm
Automation & Process Intelligence
Map, streamline, and automate the manual work that drains your team's time. Power Automate, Power BI, and hands-on process discovery built around how your firm actually operates — not a generic template.
Workflow Automation Power BI Dashboards Process Discovery Data Cleanup & Migration Compliance Reporting Data Analytics Project Consulting Power Automate
Explore Helm →
Harbor + Helm

Harbor keeps your systems running. Helm makes them work smarter.

Start with Harbor to get a stable, secure foundation — then add Helm to find and eliminate the manual bottlenecks slowing your team down. Most clients run both because the gains compound: reliable infrastructure makes automation more effective, and automation reduces the support burden. Together, they form a complete operational platform built around your firm.

Predictable pricing. No billable hours.

We price by team size and servers, not by the hour. This model aligns our interests with yours — we succeed when your team stays productive.

Flat-Rate Monthly Priced per user and server — no hourly charges, no matter how much support your team needs.
Scales With Your Firm Add or remove users and servers as your headcount changes. Your invoice adjusts — nothing else does.
Transparent Invoicing Every invoice lists your team members and servers by name. No mystery line items, ever.
Free Initial Consultation We assess your environment and provide specific numbers before you commit to anything.
Unlimited help desk support
Backup & disaster recovery planning
Proactive monitoring & maintenance
CAD & design software support
Endpoint security & patching
Vendor escalation on your behalf
Secure remote work setup
Network equipment procurement & management
Savings passed through for unique configurations
Accurate quotes, not ballparks. Pricing depends on your team size, services, and hardware. We provide specific numbers based on your actual environment — schedule a free consultation to get a clear picture.

IT built around relationships, not invoices

Binnacle Technologies was founded to remove the "how much will this cost?" friction that holds most IT relationships back. When your team is afraid to ask a simple question because they think it'll show up on the next invoice, efficiency suffers.

Our clients span professional services of all kinds — consultancies, engineering practices, contractors, dealerships, and more. We have particularly deep roots in the AEC space, and we bring that same operational focus to every engagement. Our Microsoft partnership gives clients access to the full depth of the Microsoft 365 ecosystem, managed and secured properly.

For firms with federal contracts or defense-adjacent work, we support CMMC compliance efforts as part of a broader security posture — not as a one-time checkbox. We select vendor partners who share that commitment to substance over upsell.

Jon Shults, President and Founder of Binnacle Technologies

Jon Shults

President & Founder
"We are not simply an IT support vendor. Our services are shaped by what professional services firms actually need — and by years of working closely with the AEC industry."

What our clients say

We were having issues so often we thought we needed someone on-site full time. A few weeks with Binnacle and that stopped being a conversation.
J.S. — Principal Dealer, Kansas City
We were 20 people when we started with Binnacle. We've tripled since then. The fact that IT was never a bottleneck had everything to do with that.
N.B. — President Engineering Firm, Shawnee
I assumed this level of service would come at a high cost. Eight years in, I'm still getting an enterprise experience at a price that makes sense for my business.
S.P. — Owner Builder, Smithville

Common questions

Common questions, clearly answered.

Is my firm too big or too small?

No. Because our flat-rate pricing scales with your team size, we work effectively with firms of all sizes — from small practices to larger operations.

How will I know what I'm paying for?

Every monthly invoice lists your team members by name. There are no mystery line items — just a clear accounting of exactly what's covered.

What does the onboarding process look like?

We start with a complimentary network consultation to understand your current setup and goals. From there we build a transition plan that minimizes disruption to your team's day-to-day work.

Do I have to use Microsoft 365?

Yes — it's the platform we build on. If you already have a Microsoft 365 tenant we assume it; if you're coming from Google Workspace or another service, we handle the migration.

Do I have to be a Harbor client to use Helm?

No — Helm stands on its own. That said, Harbor's stable infrastructure acts as a multiplier for automation work. Most clients run both because the results compound.

Do I have to buy all new equipment?

Usually not. We provide core networking devices and will recommend upgrades where genuinely needed — we're not in the business of replacing things that are working.

Schedule a Consultation

We offer a complimentary network consultation — we will assess your environment and provide a clear picture of how we can support your firm.

or reach us directly